Use the form below to send a message about partnerships, takedown requests, broken links, advertising inquiries, or general feedback. We respond to most messages within 24 to 48 hours during the working week, and within 72 hours for messages received on a weekend or public holiday.
What to include in your message
For the fastest response, include the following details depending on the topic:
- Broken download link: the game name, the post URL, the mirror you tried (Direct, Mirror 2, Torrent), and the error you saw. We re-upload mirrors when a host expires a file — most fixes go live within 12 hours.
- Patch request for an existing repack: the game name, the post URL, the patch version you want applied, and a link to the patch notes if available.
- Game request: the game name, the Steam or official store URL, and your preferred repack group (FitGirl, DODI, EMPRESS). We prioritize titles with active community interest.
- Bug or page error: the URL, your browser and version, the error message, and a screenshot if possible. Send to the same address.
- Advertising and partnerships: include traffic data, niche, monthly visitor count, and your contact information. We respond to qualified inquiries within 72 hours.
What we cannot help with
The following topics are outside the scope of Repack-Games.Net support — please direct them to the appropriate party:
- Activation key requests, official-release license issues, or refunds: contact Steam, Epic Games, GOG, or the official publisher of the title.
- Online multiplayer connectivity for cracked builds: not supported. Purchase the official release on Steam, Epic, Battle.net, or PlayStation Network for verified online play.
- Antivirus false-positive complaints: report the false positive to your AV vendor with the VirusTotal scan link from the post page. We document false positives transparently but cannot influence AV signature updates.
- Modding, cheats, save editing, trainer requests: not the niche of this site. Visit a dedicated trainer or cheat resource for those.
- Hardware troubleshooting: we are not a hardware support site. Try the official subreddit for your specific GPU, CPU, or motherboard.
DMCA and copyright takedowns
For DMCA and copyright takedown requests, please use the DMCA page instead — it lists the required statutory format under 17 U.S.C. § 512 and routes the request directly to our legal contact. Submissions through this contact form for copyright takedowns will be redirected to the DMCA page, adding a 24 to 48 hour delay.
Response time and language
We respond to all messages in English, Spanish, Portuguese, French, German, Italian, and Turkish. Other languages may require translation tooling on our end which can extend the response window by 24 hours. Responses come from [email protected] — please add this address to your safe-senders list so the reply does not land in spam.
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Direct email: [email protected]
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